Machine stopped? Get back to production in minutes, not hours
When your equipment breaks down unexpectedly, every minute of downtime costs money. Your junior technician is standing at a machine that won't start, the manual is 500 pages, and your expert is on vacation. Sound familiar?
Does this sound like your production floor?
These problems cost manufacturers millions in lost productivity every year.
Machine down, expert unavailable
Your most experienced technician is sick, on vacation, or already left the company. The junior worker is staring at an error code they've never seen before.
Hours wasted searching for answers
The solution exists somewhere—in a 500-page manual, an old email, or in someone's head. But finding it takes hours while production stands still.
Inexperienced workers, complex machines
New hires need months to learn your equipment. Meanwhile, they make mistakes that could have been avoided with proper guidance.
Knowledge leaves with your people
When experienced workers retire, decades of problem-solving knowledge walks out the door. You're left starting from scratch.
How Pulsar gets you back to production
From problem to solution in minutes, not hours.
Ask in your own words
Just describe what's wrong—speak it or type it. 'The press won't start and shows E-47.' No need to know technical terms or search through menus.
AI finds the answer instantly
Pulsar searches your manuals, past solutions, and expert knowledge in seconds. It knows which fixes worked before for this exact problem.
Follow step-by-step guidance
Get clear instructions your technician can follow immediately. With photos, videos, and voice guidance—like having an expert right beside them.
Problem solved, knowledge captured
Once fixed, the solution is automatically saved. Next time anyone faces this issue, the answer is instant.
Pulsar modules that solve ad hoc problems
These core modules work together to give your team instant access to the knowledge they need.
Knowledge management
Transform scattered documentation into an intelligent, searchable knowledge base. Your manuals, videos, and expert knowledge—all accessible in seconds.
AI voice assistant
Hands-free access to answers. Technicians can ask questions naturally while working, getting instant voice responses in any language.
Guided revisions
When the fix is complex, get step-by-step guided procedures with visual aids, ensuring even new workers can complete repairs correctly.
Monday morning, 6 AM: Your CNC machine won't start
Your experienced operator is on vacation. A junior technician is on-site, staring at error code F-23. Production is scheduled to start in 30 minutes. Here's how Pulsar helps:
Technician asks Pulsar
'CNC machine shows F-23 error, won't start.' Pulsar instantly finds 3 similar cases from the past year.
Gets guided solution
Most likely cause: coolant level sensor. Step-by-step guide with photos shows exactly how to check and reset it.
Machine running in 12 minutes
Problem solved. Solution automatically captured for future reference. Production starts on time.
Everything your team needs to solve problems fast
Powerful tools designed for real production environments, not office demos.
AI knowledge assistant
Ask questions in plain language and get accurate answers from your entire documentation library—manuals, procedures, and past solutions.
- Understands context and equipment-specific terminology
- Searches across all your documentation instantly
- Learns from every resolved issue to improve over time
Voice-first interface
Hands full? Just speak. Our industrial-grade voice assistant works in noisy factory environments so technicians never have to stop working.
- Works even in loud production environments
- Supports multiple languages for diverse teams
- Hands-free operation for safety and efficiency
Guided problem resolution
Step-by-step instructions with photos and videos guide even inexperienced workers through complex troubleshooting procedures.
- Visual guides with photos and video clips
- Automatic validation of completed steps
- Escalation path when manual intervention needed
Knowledge capture
Every solved problem becomes part of your knowledge base. Expert insights are captured and shared automatically across your team.
- Automatic documentation of solutions
- Expert tips and tricks preserved forever
- Continuous improvement of resolution accuracy